Member Tiers
App system issues
- How do I view the app's Privacy Policy?
- Is there a PC or Browser-based app?
- How can I change the language of APP?
- The Application cannot be opened or loaded, and cannot be stopped from loading.
- How can I know my app version?
- The app consumes too much data. How can I make the app be used only in Wi-Fi?
App operation guidelines
- Can I add or share home members of different countries/regions?
- What can I do if automation just execute once?
- What can I do if automation just execute once?
- Unable to share devices to my Home/other users?
- Can I recover the deleted home in AiDot APP?
- How can I add/remove family or shared member?
Automations
- What is the Go To Sleep function?
- What is the Wake Up function?
- What is the Vacation Mode function?
- Enabling or disabling an existing schedule.
- Can the timer or countdown added on the iPhone be synchronized to the Android phone?
- Does my device timing belong to cloud timing or local timing?
Notification
- How to make the phone not close the process of our App?
- I want to turn off the camera notifications and any alerts.
- How to clear device history data?
- Why can't my phone receive App/device notifications push?
- Can I change the notification sound?
- When does AiDot App push notifications?
Room & Group
- How to delete Home?
- Some devices in the group are offline. Can the group control other online devices?
- How to change the name/order of the Room?
- why does the device in the group cannot be edited?
- How to add a room?
- How to delete/remove a device from AiDot APP?
Device management and control
- The TV backlight cannot sync to TV
- How to delete one device in Scene/Routines/Light Group?
- How to view the records of home members operating devices/bulb?
- How do I rename my device/light/bulb?
- What should I do when automation(scene/routine) runs incorrectly?
- After sharing my device with other, do I need to re-share it when adding a new device/bulb?
Account
- What role does the country/region selected during App registration play?
- Why can't I receive the email when registering in the AiDot App?
- How to check the country/region of the AiDot App account? Can I modify the country/region?
- Deactivate other authorized sign-in devices from your account.
- How to transfer my device/lights/bulbs to my new mobile phone?
- Why can't I log into the AiDot App?