1. Please make sure the camera is powered on.
2. Click the reset button twice, then the camera will play a voice prompt restoring factory settings. (The reset button is near the SD card hole, you can find it on the back of the camera.)
Note:
1. After resetting the device, cloud services, and recording will not be lost.
2. After adding the device again, you can continue to use and view the previous cloud records.
3. If you need to delete the cloud record, you can find the cloud record on the live page, and then click "Edit" to delete the record.
4. If you need to delete SD card records, you can find "SD Card Settings" on the device settings page and select "Format SD Card".
5. If you want to give the device to someone else, please remove the SD card, and then delete the device from the APP.
6. If you no longer need to use cloud services, you can tap "More" and go to "Our Service" to cancel your subscription.